Contact Us


Contact Information


Monday – Friday
9:00 am – 5:00 pm (Eastern Time)





Applicants can chat with PharmGrad at any time, day or night! Simply click the chat button in the lower-right corner of the application to ask "Cassie" a question or view related topics.

Mailing Address:

P.O. Box 9109, Watertown, MA 02471


Check your application status online! To view the real-time progress of your file, log into your PharmGrad application and select Check Status at the top of the application dashboard.

Please do not call or email PharmGrad until you have read the instructions, checked your status online, reviewed your email account for any PharmGrad messages, and read the Applicant Help Center

If you still have questions, contact PharmGrad staff. Provide your PharmGrad ID Number and name in all communication. Allow up to 3 business days for PharmGrad to respond to your inquiry. PharmGrad will only discuss an application with the applicant and the applicant’s designated graduate programs. Staff will not discuss an application with a parent, spouse, relative, friend, or employer.

Review the Transcripts page to learn where to have your official transcript(s) mailed.